Microsoft 365 Services

Complete Microsoft 365 Support & Administration

From email management to enterprise security, I provide comprehensive Microsoft 365 support tailored to your business needs. Whether you need day-to-day user support, advanced administration, or complete tenant management, I've got you covered.

Microsoft 365 Apps and Services

Microsoft 365 Services & Applications

Expert support and administration across the entire Microsoft 365 ecosystem

📧

Email & Exchange Online

Professional email management ensuring reliable, secure communication for your business.

  • Mailbox setup and configuration
  • Distribution lists and shared mailboxes
  • Email routing and mail flow rules
  • Anti-spam and anti-malware configuration
  • Archive and retention policies
  • Mobile device management for email
  • Email migration from other platforms
📅

Outlook Training & Support

Maximize productivity with expert Outlook training and support for your team.

  • Email organization and folder management
  • Calendar and meeting scheduling
  • Rules and automation setup
  • Contact and task management
  • Search folders and Quick Steps
  • Add-ins and integrations
  • One-on-one and group training sessions
💬

Microsoft Teams

Enable seamless collaboration and communication with properly configured Teams.

  • Teams setup and configuration
  • Channel structure planning
  • Guest access and external collaboration
  • Teams app integration and tabs
  • Meeting policies and settings
  • Teams phone system setup
  • User training and adoption support
📁

SharePoint Online

Build powerful intranets and document management systems with SharePoint.

  • Site creation and structure design
  • Document libraries and metadata
  • Permission management and security
  • Custom lists and workflows
  • Modern page design and web parts
  • Search configuration and optimization
  • Integration with Teams and OneDrive
☁️

OneDrive for Business

Secure cloud storage and file synchronization for your organization.

  • OneDrive deployment and setup
  • File sync and sharing configuration
  • Storage quota management
  • Known folder move (Desktop, Documents, Pictures)
  • Sharing policies and external access
  • Troubleshooting sync issues
  • User training on collaboration features
📝

Microsoft 365 Apps

Training and support for Word, Excel, PowerPoint, and other Office applications.

  • Word: Document creation, templates, mail merge
  • Excel: Formulas, pivot tables, data analysis
  • PowerPoint: Presentations, templates, design
  • Application deployment and updates
  • Template creation and standardization
  • Add-in management
  • Custom training programs

Power Platform

Automate processes and build custom solutions with Power Automate and Power Apps.

  • Power Automate: Workflow automation and business processes
  • Power Apps: Custom business applications
  • Form automation and approvals
  • Data integration between systems
  • Scheduled and triggered flows
  • Canvas and model-driven apps
  • Power Platform environment management
🔒

Security & Compliance

Protect your business data with comprehensive security and compliance solutions.

  • Multi-factor authentication (MFA) setup
  • Conditional access policies
  • Data loss prevention (DLP) policies
  • Sensitivity labels and encryption
  • Threat protection and monitoring
  • Security compliance assessments
  • GDPR and data retention policies
🔐

Azure AD / Entra ID

Identity and access management for your Microsoft 365 environment.

  • User and group management
  • Password policies and self-service reset
  • Azure AD Connect for hybrid identity
  • Single sign-on (SSO) configuration
  • Application registration and management
  • Device registration and management
  • Identity governance and access reviews
⚙️

Microsoft 365 Administration

Complete tenant management and administration as your virtual M365 administrator.

  • Global administrator services
  • User provisioning and de-provisioning
  • License management and optimization
  • Service health monitoring
  • Tenant-wide settings and policies
  • Domain management and DNS configuration
  • Backup and disaster recovery planning
  • Microsoft 365 roadmap planning
🔄

Migration Services

Seamless migration to Microsoft 365 from other platforms and legacy systems.

  • Email migration from Google Workspace, IMAP
  • File migration to SharePoint and OneDrive
  • On-premises Exchange to Exchange Online
  • SharePoint Server to SharePoint Online
  • PST file import and consolidation
  • Migration planning and project management
  • Post-migration support and optimization
🎓

Training & User Adoption

Ensure your team gets the most out of Microsoft 365 with comprehensive training.

  • Customized training programs
  • One-on-one executive coaching
  • Group workshops and seminars
  • Documentation and user guides
  • Change management support
  • Ongoing support and helpdesk
  • Adoption metrics and reporting

Why Choose Cofinity for Microsoft 365 Support?

As a solo consultant specializing in Microsoft 365, I bring enterprise-level expertise without the enterprise price tag. I understand that small and medium-sized businesses need the same powerful tools as larger organizations, but with support that's personal, responsive, and tailored to your specific needs.

Unlike larger IT firms, when you work with me, you get direct access to an experienced Microsoft 365 administrator. No ticket queues, no escalations, no passing your issue between multiple technicians. I take the time to understand your business processes and provide solutions that actually work for how you operate.

Whether you need a one-time migration, ongoing administration, or simply want to ensure your team is using Microsoft 365 effectively, I'm here to help. From basic email support to complex Power Platform solutions, I provide the expertise you need to make Microsoft 365 work for your business.

Connecting Microsoft 365 to Your Business

Microsoft 365 works best when integrated with your other business systems

🔌

Microsoft Graph API Integration

Build custom integrations using the Microsoft Graph API to connect M365 with your business applications.

  • Custom application development
  • Automated data synchronization
  • Reporting and analytics dashboards
  • Third-party system integration
🤖

Process Automation

Streamline business processes by automating repetitive tasks across Microsoft 365 and beyond.

  • Document approval workflows
  • Automated notifications and alerts
  • Data collection and processing
  • Integration with ERP and CRM systems
📊

Reporting & Analytics

Gain insights into your Microsoft 365 usage and user adoption with custom reports.

  • Usage analytics and dashboards
  • License utilization reports
  • Security and compliance reporting
  • Custom Power BI dashboards

Ready to Optimize Your Microsoft 365 Environment?

Whether you need ongoing administration, one-time project support, or training for your team, I'm here to help your business get the most out of Microsoft 365.